Hair sales are final, We do not offer exchanges or refunds. On that note please be 100% sure when ordering products on our website. Thank you DIAMOND!
Below FAQ are some common concerns of our clients, if you have other questions, please contact us at firstname.lastname@example.org
Question: What grade hair os the hair?
We sell two different Grade Hair Diamond BOSS Hair is referred to the highest grade Raw Virgin Hair (now 12A) our's have proven to maintain the same quality from 3-5 years with proper care. GIRL Boss Hair is the average market hair "Virgin Hair" (10A) that last from 1-2+ years or more with proper care.
Question: When will I receive my order?
WIGS: Standard Orders within the US normally takes 3-7 Business days. BUNDLES: Standard Orders within the US normally takes 2-5 Business days. JAMAICA: Standard Orders available in Jamaica normally takes 1-3 Business days. Please visit our shipping policy to see shipping estimated times in your region.
Question: What color is the hair?
On average our hair has a natural color of 1B.
Question: Can the hair be colored?
YES!!! Girl BOSS Hair can be colored up to #27. Diamond BOSS Hair can be colored up to #613. ***We recommend using professional grade products or have a licensed hairstylist color it. COLLEGE Hair can be colored up to #27. We recommend buying our #613 color in this quality if you want blonde color for best results.
Question: Do you offer payment plan?
Yes, we use "ZIP'. If you're in Jamaica, DM @herdimaondboxja for instructions on how to make monthly payments.
Question: Do you accept returns?
We do not accept returns or exchanges on hair orders.
Question: Do you offer same day pick up?
JAMAICA: same day delivery is available once the order is placed and paid for by midday. USA: Same Day Pickup & Delivery Available in West Palm Beach and Surroundings.
Question: Do you customize wigs?
Yes, we can customize your wigs so they are ready to wear, this includes cutting lace, adding straps and making baby hair. WE CAN ALSO CUSTOMIZE THE COLOR YOU WANT. Email us a photo of the color hair and we will send you a quote.
Question: Are you looking for Ambassadors?
Yes, We are always looking for hairstylist, content creators, models and Girl Bosses to advocate and promote our "GOOD HAIR."