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Hair sales are final, We do not offer exchanges or refunds. On that note please be 100% sure when ordering products on our website. Thank you DIAMOND!
Below FAQ are some common concerns of our clients, if you have other questions, please contact us at firstname.lastname@example.orgQuestion: What grade hair os the hair?
Answer: We sell two different Grade Hair Diamond BOSS Hair is referred to the highest grade Raw Virgin Hair (now 12A) our's have proven to maintain the same quality from 3-5 years with proper care. GIRL Boss Hair is the average market hair "Virgin Hair" (10A) that last from 1-2+ years or more with proper care.
Question: When will I receive my order?
Answer: WIGS: Standard Orders within the US normally takes 3-7 Business days. BUNDLES: Standard Orders within the US normally takes 2-5 Business days. JAMAICA: Standard Orders available in Jamaica normally takes 1-3 Business days. Please visit our shipping policy to see shipping estimated times in your region.
Question: What color is the hair?
Answer: On average our hair has a natural color of 1B.
Question: Can the hair be colored?
Answer: YES!!! Girl BOSS Hair can be colored up to #27. Diamond BOSS Hair can be colored up to #613. ***We recommend using professional grade products or have a licensed hairstylist color it. COLLEGE Hair can be colored up to #27. We recommend buying our #613 color in this quality if you want blonde color for best results.
Question: Do you offer payment plan?
Answer: Yes, we use "ZIP'. If you're in Jamaica, DM @herdimaondboxja for instructions on how to make monthly payments.
Question: Do you accept returns?
Answer: We do not accept returns or exchanges on hair orders.
Question: Do you offer same day pick up?
Answer: JAMAICA: same day delivery is available once the order is placed and paid for by midday. USA: Same Day Pickup & Delivery Available in West Palm Beach and Surroundings.
Question: Do you customize wigs?
Answer: Yes, we can customize your wigs so they are ready to wear, this includes cutting lace, adding straps and making baby hair. WE CAN ALSO CUSTOMIZE THE COLOR YOU WANT. Email us a photo of the color hair and we will send you a quote.
Question: Are you looking for Ambassadors?
Answer: Yes, We are always looking for hairstylist, content creators, models and Girl Bosses to advocate and promote our "GOOD HAIR."